Remote Monitoring Service
CWS Tech Group offers a remote monitoring service for your business systems. Our software will monitor your systems for any issues with hardware or software. We will also monitor for any viruses.
We can monitor all of your workstations or just your critical systems.
Remote monitoring allows us to respond to problems before they become problems. This saves you time, money and loss of data.
Do you want reliable service for your computer equipment? Tired of hearing that it is someone else's fault and that your technician can not fix your problem for you? With CWS Tech Group as your IT solutions provider, you will not hear those responses.
CWS Tech Group can act as your IT department. What this means is we find the solutions for you. With your permission, we will contact your various service providers and work with them to solve your problems. We often work with Charter, Verizon, Century Tel, and other phone, Internet, software, email and web hosting providers. We have training on several of the common printers and copiers. We know what to say and who to talk to. Often we have a better understanding of what they are asking for and how to follow their instructions which will ensure a quick resolution of your problems.
CWS Tech Group has technicians available 24/7 to ensure that your business keeps running day or night.
Our technicians have experience in the IT industry ranging from small business environments to corporate systems. We have experience in field service, in-house support, and configuring, troubleshooting and maintaining new or existing Information System devices, among other things. Our experience includes working on PCs, networks, Windows-based servers, peripheral, printers, RF bar code scanners and production equipment.
We offer several service contracts for on-site support. These range in price and time available. Our contracts can be customized to suit the needs of your company.
Please give us a call and we will send one of our sales staff to help customize your coverage to properly support your business.